Sap Concur Alerts

Fixed Meals Error 11-1-22 RESOLVED

Alert Date: Thursday, October 20, 2022
Alert Status: Resolved
Alert:

This issues was resolved 11-1-22 if you have reports that were already created you may have to click on each fixed meal expense and save it to clear the error but any new reports created will no longer see that error. 

 

This was a known issue with SAP Concur we have an open case with SAP Concur technical support and they are working to resolve this issue. 

The error "An Error occured attempting to look up the account codes for this entry. the account code lookup was based on This report cannot be submitted until your system administrator adds an account code for this expense type with the above ledgar segment data." 

As a work around please select and edit each fixed meal on the report and click the Save Expense button to clear the error message. 

 

 

Adding Attendees to Event Expense RESOLVED 10-20-22

Alert Date: Wednesday, October 19, 2022
Alert Status: Resolved
Alert:

The issue when clicking on the Add Attendees link for an Event Expense not opening the attendee screen has been resolved. 

 

 

3-4-24 SAP Concur Login issue

Alert Date: Monday, March 4, 2024
Alert Status: Current
Alert:
Logins through the SAP Concur website are currently unavailable.
 
Users may receive the following error: “An error occurred while processing your request”, when attempting to log in.
 
Concur is aware of the issue and working to resolve the issue as quickly as possible.

3-13-24 New Visual themes April 1st

Alert Date: Wednesday, March 13, 2024
Alert Status: Current
Alert:

All SAP Concur Users,

 

 

New visual themes will appear within the SAP Concur application, starting April 1st. When you sign into your SAP Concur you will see the new theme Morning Horizon, you will see a refreshed look and feel. 

· Improved design consistency

· Inclusive, accessible design for everyone

· Light Mode, Dark Mode, and high contrast theme options are available,  To learn more about the themes check out the demo video.

 

 

On April 1st, If you would like to change the theme settings or try a different theme please follow the directions below.

To change your SAP Concur visual theme setting, follow these steps:

 

 

1. After signing into Concur Solutions, click the circular Profile Icon, go to Profile Settings.

 

2. Under Profile Options, click System Settings.

 

3. Under Appearance Settings, use the drop-down to select your preferred theme and click Save.

thank you 

 

2021-09-01 Error when delegating, missing approval tab

Alert Date: Wednesday, September 1, 2021
Alert Status: Resolved
Alert:

Users are reporting error when acting on behalf of another user and the approvals tab missing, a ticket has been opened with the vendor.