What if a location is not available for an itinerary?

ERS support staff have the ability to add locations for the City search list as needed. To request the addition of a CONUS location, please submit a request to the ERS Help Desk. Include the name of the City, the State abbreviation, and the ZIP Code. The U.S. ZIP Code Lookup application is an excellent resource for the information required to add a new location for CONUS travel. To request the addition of an OCONUS location, please submit a request to the ERS Help Desk with as much information as possible on the location: the country and province where applicable, a well-known location nearby, anything that will aid the Help Desk match the new location to an appropriate per diem rate.