ERS Alerts

2018-06-25 - Performance Issues

Alert Date: Monday, June 25, 2018
Alert Status: Resolved
Alert:

Users are unable to log in, submit expense reports or complete travel bookings.  If already logged in you may be logged out, experience errors or slow processing throughout the system.  The vendor is working to identify and resolve the issue as quickly as possible.  Updates will be posted when they become available.

 

 

2018-05-29 -- ERS Performance Issues

Alert Date: Tuesday, May 29, 2018
Alert Status: Resolved
Alert:

SAP Concur is experiencing technical difficulties that may cause issues when trying to login to the ERS/Travel application or when attempting to complete Travel Bookings.  If you are already logged into ERS/Travel, you may experience errors or slow processing throughout the system.

The vendor is actively working to identify the cause of the problem.  We will provide updates as they are available.

 

2018-05-01 -- ERS Application Unavailable

Alert Date: Tuesday, May 1, 2018
Alert Status: Resolved
Alert:

The ERS application is currently experiencing technical issues and is unavailable.  We are working with the vendor to resolve the issues as quickly as possible.

Updates will be posted as they become available.

2018-05-01 Online Booking Tool Available

Alert Date: Tuesday, May 1, 2018
Alert Status: Resolved
Alert:

ERS experienced an issue earlier this morning with the Trip Search being unavailable.  The missing option has been resolved and Trip Search should now be available.

If you are still experiencing problems with access to the online booking tool, please contact the ERS Helpdesk at 814-863-9713 or Cathy Helsel at 814-865-4039 for assistance.

2018-04-25 ERS Currently Unavailable

Alert Date: Wednesday, April 25, 2018
Alert Status: Resolved
Alert:

ERS is currently experiencing technical difficulties and is unavailable.  The vendor is working to resolve the issues as quickly as possible but cannot provide us with an ETA for resolution.

Updates will be provided when available.

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