ERS Alerts

2017-11-08 -- Travel OnLion Scheduled Maintenance POSTPONED

Alert Date: Wednesday, November 8, 2017
Alert Status: Resolved
Alert:

The maintenance of traveler profiles previously scheduled for November 15-16 has been postponed.  A notice will be posted when the maintenance has been rescheduled. 

2017-10-25 - ERS System Outage

Alert Date: Wednesday, October 25, 2017
Alert Status: Resolved
Alert:

ERS is currently experiencing performance issues. Users may be unable to log in or if already logged it may experience errors. The vendor is working to resolve these issues as quickly as possible.

2017-10-09 - System Outage

Alert Date: Monday, October 9, 2017
Alert Status: Resolved
Alert:

ERS is experiencing intermittent performance issues.  The vendor is working to resolve these issues as quickly as possible.

2017-09-13 ERS Staff Unavailable - Wednesday, September 13

Alert Date: Tuesday, September 12, 2017
Alert Status: Resolved
Alert:

ERS staff will have limited access to email and phone service while participating in a departmental retreat on Wednesday, September 13th.  Please call the ERS Helpdesk at 814.863.9713 or use the Contact Us web form to request assistance and we will respond as soon as possible on Thursday, September 14th.

We will be monitoring the ERS application at regular intervals throughout the day on the 13h.  In the event of any application issues, support staff will return to the office immediately to work with the vendor for resolution.

2017-09-12 Intermittent Performance Issues

Alert Date: Tuesday, September 12, 2017
Alert Status: Resolved
Alert:

Users may experience intermittent peformance issues including errors or timeouts.  Concur is working to identify the cause and restore normal performance as quickly as possible.

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